

Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe.
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Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments.

These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Travel: Typically requires overnight travel less than 10% of the time.Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Attend sales and store team meetings to continually improve sales techniques and learn about HDIS product offerings.Įnvironment: Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors. Proactively seek out new referrals and develop and maintain relationships with store management and associates. Prospecting for new customers both inside and outside of assigned THD store and participate in scheduled industry events. Prepare for appointments, commute to/from appointments and process sales-related paperwork. Present warranty and available financing options to customers. Adapt quickly to changing customer needs and effectively advocate HDIS solutions.Ĭonduct incidental activities necessary to complete sales (e.g., assessing customer needs, develop price quotes, measure product specifications, etc.)
Home depot elk river professional#
Conduct professional and compelling sales presentations. Travel and engage in outside sales activities, primarily in customers’ homes. MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES To drive sales and increase the pipeline of potential customers, a Design Consultant will travel to their assigned stores, maintain local relationships, educate store associates on HDIS offerings, and bring awareness to HDIS programs. The Design Consultant is responsible for proactively soliciting and acquiring new customers inside assigned THD stores and during industry events (such as Home Shows). The Design Consultant will also complete required sales contracts and paperwork, and take measurements using industry standard methods to ensure orders meet required installation specifications. Design Consultants will travel to customer’s homes to make sales calls, assess customer needs, make individually-tailored product recommendations, develop and negotiate customized price quotes, present warranty information and financial options that meet the customer’s needs and maintain/drive profitability. Although sales efforts and incidental activities may take place at a customer’s home or through virtual channels, a Design Consultant will spend the majority of his or her working time traveling and away from a dedicated office environment. The Design Consultant’s primary responsibility is outside sales visits to customer homes and trade shows. JobTitle: DESIGN CONSULTANT - MONTICELLO / ELK RIVER / ST CLOUD (COLLINS)Ī Home Depot Installation Services (HDIS) Design Consultant is responsible for selling the Company’s exterior and interior product and services to customers.
